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RPM Gets a Move On!

RPM services are tools to help achieve the objective of improving patient care outcomes, access to care, and make health care deliverables more cost effective. RPM services use various technological means to advice patients with respect to their healthcare needs once they are on-boarded for such services. They can also be used to collect medical / other forms of health data from patients remotely so that the collected information can be electronically transmitted securely to other healthcare providers in a different location for assessment and recommendations. RPM services focusses on empowering patients to manage their health conditions with remote assistance wherever possible, e.g., diabetes, hypertension, cardiovascular disease, etc. Through RPM services, one can collect a wide range of health data from the point of care, such as vital signs, weight, blood pressure, blood sugar, blood oxygen levels, heart rate, and electrocardiograms. Care providers monitor th
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Bill Gates, who once was ridiculed as a nerd, went on to build the world's largest software business, Microsoft. Now, it is one of the most recognized names with just about every computer in the world using it. At 30 years of age, Jeff Bezos saw the internet revolution take place with the web usage growing at 2300% a year. The growth rate of web usage was crazy enough for him to build the right framework for e-commerce; lo and behold Amazon was born. Today, they are not only among the most influential people but they continue to leave a lasting legacy with their unfaltering persistence to make this world a better place. Radical change happens when an industry or market segment changes the way it operates. Chronic disease management or long-term healthcare is one such segment that is going through this phase. No one could effectively solve it till date even though multiple attempts were done by both big and small players. Long-term healthcare today presents


Cynthia was a registered nurse. Helping and healing those in distress had been a goal of hers since a young age. Despite all her skills and accomplishments, at times Cynthia felt helpless. While she possessed expertise and experience, she felt as though it was only put to use part of the time. Her patients required an extremely high amount of attention, as did their medical charts. It was important that she document and record things like changes to vital signs, administration of medications, progress notes and much more, which was incredibly time consuming. She often wished she could be doing more while she dejectedly sat entering patient data.  One day while getting lunch with her friend Thomas, a fellow RN who worked at another facility,Thomas told Cynthia about MyCooey, an end-to-end health monitoring mobile platform that covered everything from nursing to assisted living to post-surgical rehab. He explained how easy it was to track data in real-time. Data could even be l


Meet Ted. Ted is a resident at the local assisted living community. Throughout the week he sees several care providers, including a dietician, a dialysis specialist, and a lab tech for regular vitals and occasional tests. He takes four medications. Ted loves music and takes part in regular music therapy sessions as well as daily piano hour in the lounge.  Just last week, Ted suffered a fall and had hip replacement surgery. He will now add to his regimen post-operative care as well as regular appointments with both a physical therapist and an occupational therapist. He will also add three medications.  Today, between his standard care and medications as well as his post-operative care and medications, Ted has six care practitioners tending to him and is receiving support in properly managing seven medications.  We all know that this is a typical case, and how easy it is for something to go array when there are so many variables.  In fact, results from a rece


A young boy rushes in to see his grandmother, embracing her. The two have an indelible bond, perhaps cultivated by a sort of inheritance of his mother’s deep love for her own mother and maybe something deeper.  “Oma,” the boy whispers.  “My darling,” his grandmother replies.  What gets in the way of family connections like this one?  Too often it’s complex, cumbersome and downright hard-to-manage care plans, which interrupt everyday moments of connection. According to LeadingAge, the nation’s leading advocacy organization in the aging services industry, a typical care plan [1] can include lab tests and/or dialysis to be completed, coordination of rehabilitation care appointments, diet management, sensory care, assistance with recreational, spiritual and cultural activities, and so much more. With all of those permutations, it’s easy to see how complex it can be to manage a single care plan, let alone dozens or even hundreds depending upon the care setting. 


The Medicare program offers separate reimbursement for RPM (Remote Patient Monitoring) services billed under CPT code 99091 (effective January 1, 2018). Providers can get reimbursement of ~$59 per patient per month for RPM services billed under CPT code 99091. This means healthcare providers have great opportunities to gain quick wins by remotely managing certain chronic conditions of their patients. That service is defined as collection, review and interpretation of physiologic data (e.g., blood pressure, blood glucose monitoring, ECG) that is digitally stored and/or transmitted by the patient and/or caregiver to the physician or other qualified health care professional. The un-bundled CPT code 99091 means that healthcare providers will be able to get reimbursement separately for the time they spent on the above service. Any provider who clocks in a minimum of 30 minutes per month per patient for the above service is qualified to receive the payment under CPT


Juggling doctors’ appointments, various medications and monitoring your patients’ vitals can be difficult to manage in an easy, effective and efficient way. When you add in the activities and stressors of daily life it almost seems impossible. That is especially true when you’re trying to stay on top of charting, drop-in family requests, residents’ and clients’ appointments, vitals and medication administration. Does this sound familiar to you?  One of your newer clients recently turned 83. Your client’s daughter is often travelling for work and is very adamant about when she receives health status updates, which is putting a lot of pressure on your staff. This client has a long-standing relationship with a cardiologist, a gastroenterologist and a neurologist specializing in Parkinson’s. He is still able to navigate the myriad of health appointments he has in a given week. He has an alarm set on his cell phone that reminds him to take his meds every 4 hours throughou